Frequently asked questions

#help is here FAQs

Shopping

Place everything in your cart and payment can be made through our checkout cart via FPX (online bank transfer, debit card, credit card), ATM transfer or Paypal

We normally post out orders in 1-5 days after once payment is cleared. Your orders are kept on hold for a maximum of 5 days until payment is made. We use any courier service via Easyparcel and CJ Century and Poslaju as the most frequent courier service we use

Your Purchase Code and/or tracking number will be emailed to the email address you have already supplied us with. Kindly refer back to it to check on the status of your orders. 

Measurements

A yard (ela) is 36 inches or approximately 91 cm length. The smallest cut for our fabrics is 1/2 a yard or 18 inches length. 

This is a reference to our yardage cuts.

 

 

A fat quarter when a yard of fabric is cut into 4 pieces or it is a 1/4 piece. Standard measurement for a Fat Quarter is 18 inch x 22.5 in or 45 cm x 55 cm.

This is a reference to our yardage cuts.

Shipping

Your Tracking Number will be emailed to the email address you have already supplied us with. Kindly refer back to it to check on the status of your orders. 

We also provide Tracking Number via SMS once we have assigned for a courier. Do keep a look out for it to check on your parcel.

We send all purchases using Poslaju or CJ Century via EasyParcel and your price quote will be based on the total weight of your items. There will be cases where we use other courier services to help our customers cut down on shipping costs or availability.

We have currently stopped all international orders except to Brunei, Singapore and Indonesia (via EasyParcel) as it takes longer to arrive to other countries. Checkout through the site to get an postage cost estimate.

We normally post out orders in 1-5 days once payment is cleared. Your orders are kept on hold for a maximum of 5 days until payment is made. We use any courier service via Easyparcel and CJ Century and Poslaju as the most frequent courier service we use

TOP

Save & Share Cart
Your Shopping Cart will be saved and you'll be given a link. You, or anyone with the link, can use it to retrieve your Cart at any time.
Back Save & Share Cart
Your Shopping Cart will be saved with Product pictures and information, and Cart Totals. Then send it to yourself, or a friend, with a link to retrieve it at any time.
Your cart email sent successfully :)

X